If you have a comment or are dissatisfied about some aspect of the swim school and the way it is conducted please follow the procedure set out below to ensure that your concerns are fully investigated and appropriate action is taken where necessary.

PLEASE NOTE: this procedure is not for use in cases where you are dissatisfied with your child's progress in swimming. That is a matter solely for the appointed swim coordinator. If you wish to discuss it please communicate with the swim coordinator overseeing your specific session.

Comments Procedure